Legal

Privacy Policy

Effective date: May 31, 2026  ·  Last updated: May 31, 2026

Squared Agents, Inc. ("Squared Agents," "we," "our," or "us") operates the website located at squaredagents.com and provides AI-powered workflow automation services for real estate professionals (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Services.

1. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use the Services.

Information you provide:

  • Contact and account information: name, email address, phone number, company name, and role when you fill out a form, sign up, or contact us.
  • Payment information: billing details processed securely by our third-party payment processor. We do not store full card numbers.
  • Communications: messages, feedback, and support requests you send to us.

Information collected automatically:

  • Usage data: pages viewed, features used, time spent, and click events collected via analytics tools.
  • Device and browser data: IP address, browser type, operating system, and referring URL.
  • Cookies and similar technologies: session cookies required for site functionality, and optional analytics cookies. See Section 6 for details.

Information from third parties: If you connect a CRM, calendar, or other tool to the Services, we receive data from those platforms as authorized by you.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Services.
  • Respond to inquiries and send transactional communications (e.g., onboarding, support, billing).
  • Send product updates and marketing communications - you can opt out at any time.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations.
  • Analyze usage trends to improve platform performance and user experience.

We do not sell your personal information to third parties. We do not use your data to train our AI models.

3. Sharing Your Information

We may share your information with:

  • Service providers: Third-party vendors who assist us in operating the platform (e.g., hosting, analytics, payment processing, email delivery). These parties are contractually prohibited from using your data for any purpose beyond providing services to us.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal requirements: When required by law, court order, or government authority, or to protect the rights and safety of Squared Agents or others.

4. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

5. Data Security

All data is encrypted at rest and in transit using industry-standard protocols (AES-256 and TLS 1.2+). Access to personal information is restricted to authorized personnel on a need-to-know basis. Each customer account operates in an isolated environment - your client data is never shared across tenants. We are actively pursuing SOC 2 Type II certification.

No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to operate the site and understand how visitors interact with it. Specifically:

  • Strictly necessary cookies: Required for the site and Services to function. They cannot be disabled.
  • Analytics cookies: Help us understand traffic patterns and improve the site. You may decline these via your browser settings or a cookie preference tool.

You can control cookie settings in your browser. Disabling certain cookies may affect site functionality.

7. TCPA and Communications Compliance

When using our AI agents to send outbound communications on your behalf, Squared Agents enforces TCPA, CAN-SPAM, and applicable state regulations by default. Consent status is tracked at the contact level, opt-out requests are honored immediately, and communication windows are enforced automatically. You remain responsible for ensuring that your contact list complies with applicable consent requirements before importing data into the platform.

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access a copy of the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal information, subject to legal retention obligations.
  • Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
  • Data portability where technically feasible.

To exercise any of these rights, please contact us at hello@squaredagents.com. We will respond within 30 days.

9. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make material changes, we will notify you by email or by posting a notice on the Services prior to the change taking effect. Your continued use of the Services after any update constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: